In 2025, Samsung users worldwide are puzzled by one missing feature—the call recording option. Whether you’re using the Samsung Galaxy S23 Ultra, A54, S22 Ultra, S21, or A53, you might have noticed that call recording is nowhere to be found in your Phone app.
So, what’s going on? Why is the Call Recording Option Not Showing in Samsung devices anymore? And more importantly, how can you bring it back?
Let’s dive into this step-by-step guide and uncover the mystery.
🔍 Why Samsung Doesn’t Have Call Recording?
First things first: Samsung didn’t forget to include call recording. In fact, Samsung has had this feature for years. But now, things have changed—and it’s mostly because of legal reasons.
📌 Here’s what’s affecting the feature:
Regional Laws: In many countries (like the USA, Canada, and parts of Europe), recording calls without the other person’s consent is illegal.
Privacy Regulations: Samsung must comply with strict data protection and privacy laws.
Carrier Restrictions: Some network providers block call recording features even if the phone supports it.
So, if the feature is missing from your phone, don’t worry—it’s not a bug, it’s by design.
🛑 Why My Call Recording Option is Not Showing?
Whether you’re using a high-end Samsung flagship or a mid-range model, the availability of call recording depends on several factors:
| Reason | Description |
|---|---|
| 🌍 Region | If your phone is purchased in a country with strict privacy laws |
| 📶 Carrier Settings | Some carriers block call recording at the network level |
| 🔧 Software Version | Latest Android or One UI updates may disable the feature |
| ⚠️ No Permission | Your Phone app might not have the required mic/storage permissions |
🔧 How to Turn On Call Recording on Samsung (If Available)
If you’re lucky and the feature is supported in your region, here’s how to check and enable call recording:
✅ Steps:
Open the Phone App (Dialer).
Tap the three dots in the top-right corner.
Go to Settings > Look for “Call Recording”.
If available, turn on “Auto Record” or manually choose when to record.
📌 If you don’t see the option, your device/carrier/region most likely doesn’t support it natively.
📲 Alternative: Use Third-Party Call Recording Apps
When the built-in feature is missing, third-party apps can come to the rescue. Here are some popular ones:
| App Name | Pros | Cons |
|---|---|---|
| Cube ACR | Works with many devices | Needs Accessibility settings |
| Call Recorder – Boldbeast | Root not required | May not work on all Samsung models |
| ACR Call Recorder | Automatic recording supported | Free version has limited features |
⚠️ Always inform the other party before recording a call. Unlawful recording is a criminal offense in many countries.
📉 Why Calls Are Not Being Recorded?
Even after installing a recording app, you might still face problems. Here’s what could be causing that:
🔇 App doesn’t have mic access
📵 Battery optimization is disabling the app
🔄 Outdated firmware or OS
🚫 Phone manufacturer restrictions
📴 Call made through internet apps like WhatsApp or Messenger (not supported)
📱 Model-Specific Guide: Samsung Call Recording Issue
Each Samsung model handles call recording a little differently. Here’s a breakdown:
🔹 Samsung S23 Ultra / S22 Ultra
Check carrier branding (branded phones may not allow it).
Use the Samsung Phone app (some use Google Dialer which hides the feature).
Test third-party apps.
🔹 Samsung A54 / A53
Go to Settings > Privacy > Check if Samsung Phone app has microphone access.
Use Cube ACR or Boldbeast with correct accessibility permissions.
🔹 Samsung S21
If built-in recording isn’t visible, install a regional firmware (e.g., India) using Odin (for advanced users only).
Enable all permissions manually from App Info > Permissions.
🧭 Step-by-Step: Record Calls Manually (If Feature Exists)
Here’s how to do it:
Open the Phone App.
Dial any number or receive a call.
Tap “Record” (if visible).
The recording will automatically save in your Call recordings folder.
📁 Files are usually saved under:
My Files > Internal Storage > Call
❓ FAQs – Samsung Call Recording in 2025
Q1: Can I install Indian firmware to enable call recording?
A: Technically yes, but it voids warranty, and you may brick your device if done wrong.
Q2: Is Samsung going to bring back the feature globally?
A: Not likely, due to strict global privacy laws.
Q3: Can I record WhatsApp or Messenger calls?
A: No. These apps use VoIP and do not allow native call recording.
Q4: Why did I have call recording before but not after the update?
A: Samsung or Google Phone app updates often remove or restrict call recording based on legal policies.
🧠 Expert Tip: Check What Phone App You’re Using
Some Samsung phones now use the Google Phone App instead of Samsung’s original dialer. Here’s how to check:
Go to Settings > Apps > Default Apps > Phone App.
Switch back to Samsung Phone if available.
This alone might bring back the call recording option (region permitting).
🎯 Final Thoughts: What You Can Do Now
If the Call Recording Option Not Showing in Samsung, don’t panic. You’re not alone, and you do have options.
✅ Summary Checklist:
✔️ Check region and carrier settings
✔️ Explore Phone app > Settings
✔️ Use reliable third-party apps
✔️ Confirm mic and storage permissions
✔️ Update to the latest software version
✔️ Switch to Samsung Phone app if using Google Dialer
📽️ Bonus: Watch Our Video Guide
🎥 See step-by-step how to fix call recording issues on Samsung Galaxy A13 and similar devices.
https://www.youtube.com/watch?v=yc8i72yxshk
🔚 Conclusion
The call recording feature may be hidden or restricted on newer Samsung phones, but there are solutions—and it all depends on understanding the laws, software, and your model’s settings.
Whether you’re tweaking the dialer settings, trying out third-party apps, or simply switching to Samsung’s native phone app, the path forward is there.
👉 Stay tuned with Mobiledady for the latest Samsung tips, mobile solutions, and tech updates. We’re here to make your tech life easier.
Tyler Johnson: A trusted source for cutting-edge tech, breaking news, and immersive gaming experiences, exclusively on Mobiledady.com.